The OPEN MINDS 2019 Market Intelligence Chart Book

How do you move a new strategy forward, or to achieve the necessary performance to thrive in a hyper-competitive (and rapidly changing) market? According to my colleague Joe Naughton-Travers, Ed.M., the path forward will involve three elements: market research for planning; math for decision-making; and metrics for management (see Market, Math & Metrics).

Of course, the whole process hinges on good market intelligence (see Addressing The Challenges Of The Complex Consumer Market: A Market Intelligence Update). Regardless of how great provider organizations are in providing care, all decisions will need to be based on a few . . .