Effective March 16, 2020, Blue Cross and Blue Shield of Alabama is expanding telehealth coverage. This expansion allows physicians, physician assistants, nurse practitioners, and behavioral health practitioners to provide medically necessary services via telephone consultation. The organization continues to monitor the outbreak of the novel coronavirus disease 2019 (COVID-19) in Alabama. In response, Blue Cross is expanding telehealth to ease access to appropriate medical services for their customers.

Telehealth is appropriate for consultations and visits for low complexity or routine health conditions. It is also used for ongoing health evaluations and care management. This includes acute illnesses or chronic . . .

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