Making Strategy Work – Mission, Growth, & Sustainability
Michael Porter stated that strategy was really just answering the two most basic questions of an organization: Who do we serve and how do we serve them? While there is elegant simplicity in that phrasing, planned strategic change is a delicate balancing act of managing the present and the future in domains of finance, customer service, and internal efficiency and doing so without losing the commitment of board or staff. Its no wonder that McKinsey studies have shown that as high as 70% of these change efforts fail – even pre-COVID. The pandemic has doubled the stakes and speed of the game. Margins are thinner, competitors are stronger and bigger, change is more urgent, and staff we need to lead this charge are tired.
Together in this discussion we will explore the following issues:
- How can I truly and honestly self-assess my organizations strengths and needs?
- How can we pierce the fog of chaos and create a vision for the community that is engaging, efficient, and effective?
- Can we still sell that vision? Will old communication styles still succeed?
- What new day to day metrics and management habits can help in balancing the present and future?
Featured Speakers
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Raymond Wolfe, J.D. Senior Associate OPEN MINDSRaymond “Ray” Wolfe, J.D. brings over 40 years of experience in the health and human services sector to the OPEN MINDS team. His areas of expertise include managed care and value-based reimbursement models, financial analysis and management, mergers and acquisitions, CCBHC certification, integrated care, performance improvement, and strategic planning.
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Eric Lindey, President / Chief Executive Officer, Step by Step, Inc.Throughout his 30-year career in human services, Eric Lindey has worked in a management capacity with county government, supports coordination, and provider organizations. He was the founder and CEO of The Hab Group before merging it with a large non-profit provider.
Registration for this executive web briefing has been provided at no charge courtesy of Qualifacts + Credible.
Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.