Streamlining Your Referral Process Through Customer Relationship Management
October 20, 2011 This presentation was given by Aida Porras, MA, Senior Associate, OPEN MINDS and Jamie Kilgore, Consultant, Odyssey Software on October 20, 2011 at the at the OPEN MINDS 2011 Institute for Behavioral Health Informatics. The presentation discussed customer relationship management (CRM) processes and strategies and the benefits of CRM software versus contact management software to support your customer relationship strategy, marketing, and referral objectives. Download the Report . . .
