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OPEN MINDS Management Newsletter

Learn about new business models and the latest management best practices in our monthly, how-to guides on trending issues. Knowing the market—and knowing how to manage your way to success in that market—are two different issues. For thirty years, we have shared our field-tested models developed by our senior advisors and case studies that illustrate the challenges and tips for success.

June 2025 Issue
A Plan For Aggressive Cash Management:
The OPEN MINDS Management Newsletter, June 2025
The Financial Squeeze

The health care delivery system is once again under financial pressure. What was once a slow boil of cost pressure has, with current and pending federal budget changes, erupted into a full-blown crisis. Executives today are grappling with a trifecta of converging challenges: accelerated shifts in federal policy, technological disruption, and maneuvering by health plans…

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Leading Through Volatility: A 12-Step Framework For Strategic Cash Management

In an era defined by disruption and uncertainty, the most resilient provider organizations are those that view cash both as a resource and as a strategic lever. Leading during chaotic times (see The Chaos Cookbook) means adopting a rigorous, data-driven approach to cash management that is more than cost containment; it demands operational discipline, financial…

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Balancing Mission & Margin: How Hillsides Transformed Its Financial Trajectory

Chaotic market forces have been challenging sustainable business models for specialty health and human service provider organizations for some time. Key disruptive forces in recent memory include the rise of digital health, consumer-driven health care, non-traditional providers like retailers and tech companies, value-based care (VBR), the COVID-19 pandemic, and the current uncertainty at the federal…

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Better Collection Rates, More Cash

If a health care practice collects just 80% of all medical claims, that means 20% is left on the table. Even with best practice revenue cycle management (RCM) operations already in place, specialty provider organizations that are failing to collect their authorized reimbursements can still find ways to improve their collection rates for approved services…

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