The “hybrid” has found a new footing in the car market. In 2022, Tesla and other electric vehicles dazzled car buyers with futuristic technology and dreams of a gasoline-free future. Hybrid cars seemed like yesterday’s news. Now, sales of electric vehicles have slowed, and sales of hybrids are robust. To quote a recent article, “Many…

The COVID-19 pandemic forced health care providers to rapidly implement telehealth services they were not necessarily ready to launch. While digital transformation was probably inevitable in health care, the pandemic forced the adoption of this service delivery model as a reaction, not a strategic action. Now, however, continued expectations for hybrid services have kept provider…

Developing a best practice hybrid service delivery model will prove important for the long-term sustainability of many specialty and primary care provider organizations—but not if those organizations can’t get their staff “up to speed” to deliver blended options including virtual, in-clinic, community-based, or in-home.

I recently sat down with Doug Wright, Ph.D., Chief Operating Officer…

Revenue cycle management (RCM) expertise is increasingly critical to provider organizations since over 80% of Americans are enrolled in managed care plans. As a result, most provider organization revenue comes from the health plan approval and claim payment processes. 

Over the past decade, many executive teams have made significant investments in revenue cycle management programs…