The health and human service market is changing. My colleagues Jon Evans and Paul Duck recently spoke about the change drivers and the implications (see Successfully Managing Through Chaos: Perspectives For Health Human Service Executives. Part 1: Health Care Policy & Market Trends In 2025)—and the uncertainty in the field today. The problem is that the current change is…

In an increasingly volatile health and human services market, the ability to respond to change with agility and evidence is no longer optional. Market disruptions, shifting payer models, workforce challenges, and consumer expectations require data: reliable, timely, actionable data. Payer contracts are tying reimbursement to measurable outcomes. Consumers are making decisions based on ratings, reviews,…

For provider organization executives who are leaning into data gathering, analytics, and metrics-based management, the foremost question isn’t what they will do with the data but where it will come from. Since health care produces approximately 30% of the world’s data volume (see How To Harness The Power Of Health Data To Improve Patient Outcomes), most…

By making a conscious effort to rely on data to drive their decisions, executive teams will be in a better position to direct their organization toward positive change. And in this current market, the executive team that can make better, faster decisions is the executive team that is most likely to succeed.

In successful organizations,…