OPEN MINDS Management Newsletter

Learn about new business models and the latest management best practices in our monthly, how-to guides on trending issues. Knowing the market—and knowing how to manage your way to success in that market—are two different issues. For thirty years, we have shared our field-tested models developed by our senior advisors and case studies that illustrate the challenges and tips for success.

March 2022 Issue
Connecting Consumers To Services – How To Make Social Media Work: The OPEN MINDS Management Newsletter, March 2022
The Risk Of Ignoring Social Media

If I’m looking for “depression treatment” and do a search on Google, the top three organizations that come up (in paid advertising) are SuccessTMS, NeuroSpa Therapy Centers, and Sheppard Pratt. Followed by Mayo Clinic, Cleveland Clinic, and McLean hospital in the unpaid search results. (And I also get three local organizations—based on geotargeting—near my home…

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Connecting Consumers To Services – How To Make Social Media Work

More virtual health care services has meant more virtual referrals. When the pandemic lockdown provisions started two years ago, many health and human service provider organizations had to make a quick pivot from feet-on-the-street referral generation to going digital. My colleagues, Richard Louis, vice president – western division, and Tim Snyder, the chief marketing officer…

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Integrated Care, Integrated Marketing – Making Each Tactic Work Together For Better Outcomes

Consumers embraced telehealth in the last two years—with relaxed regulations, Medicare beneficiaries alone increased behavioral health specialist visit usage more than 3,000% in 2020 (see Medicare Saw Telehealth Use Grow More than 6,000% During Covid-19). And the move has had a positive effect—a national survey of clinical professionals found that of those responding, 80% reported…

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A Social Media Strategy For Meeting Consumers Where They Are

Technology is being integrated into all areas of health care across virtual and hybrid models, and in digital marketing. With telehealth making health care more accessible, there is even greater competition for consumers. And consumers are increasingly using online tools to search for health services and find provider organizations that offer services that are convenient…

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