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The pandemic crises—both public health and economic—have presented many challenges to managers of specialty provider organizations. We’ve discussed these challenges at length— operating in the pandemic, the shift to telehealth, falling revenue, reopening, and more (see How’s That Strategic Plan Going? and The Reopening Paradox: Getting From Here To There).

But behavioral health executives that run or coordinate the work of Certified Community Behavioral Health Clinics (CCBHCs) think that experience has prepared them to better address these challenges and thrive in the midst of the turbulence. That was my big takeaway from the webinar, What You . . .

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