Strategy & Strategic Planning

Strategic planning is an essential business process for health and human service provider organizations. A strategic plan provides clarity and transparency from the board on performance expectations and priorities and serves as the overall foundation for organizational infrastructure development and operating plans. However, strategy is only one factor of the overall strategic planning process. Rather, strategy and strategic planning require a scenario-based, tactical, and detailed implementation and execution plan with the right management team and performance metrics to ensure the organization is progressing toward its strategic initiatives. Amid changing reimbursement models, consumerism, and other market disruptors, a strategic plan that is both market-focused and nimble is key for sustainability in an uncertain future.

Latest Resources

• No More Business As Usual: A Strategic Framework For Maximizing Service Line Revenue
• Service Line Strategy For Growth: The Catholic Charities Of Santa Clara County Case Study
• Aligning Strategy & Services For More Revenue
• Waiting Or Drifting?
• Is Your Strategy Age Ready?
• From Your Wrist To The Cloud
• The Hits Just Keep On Coming: Best Of The 2025 OPEN MINDS Pitch Day
• Complex Math
• Balancing Margins & Growth
• Riding The Policy Rollercoaster
• From Chaos To Calm: Best Of The 2025 OPEN MINDS Strategy & Innovation Institute
• Model Definitions For Behavioral Health Emergency, Crisis, & Crisis-Related Services
• The FQHC Question
• The New Leadership Profile
• Consider The Unthinkable

Playing Bullet Chess

Unexpected change in the health and human service field is the rule right now, rather than the exception. And the strategic decisions in response to those changes need to happen more promptly. In fact, in Surprise! Sustainability & Survival In A Time Of Market Chaos, my closing remarks at The 2025 OPEN MINDS Performance Management Institute, I quoted General George Patton, “A good plan violently executed now is better than a perfect plan next week.” The big question is how do… Read

• Surfing The Innovation Adoption Wave
• The Future? Who Knows… 
• The Chaos Isn’t Ending
• Findings Of The 2025 OPEN MINDS National Innovation Survey: How Specialty Providers Are Moving Innovation To Action
• Having An Impact On Health Equity—Challenges, Opportunities & Inspiration

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