Strategy & Strategic Planning

Strategic planning is an essential business process for health and human service provider organizations. A strategic plan provides clarity and transparency from the board on performance expectations and priorities and serves as the overall foundation for organizational infrastructure development and operating plans. However, strategy is only one factor of the overall strategic planning process. Rather, strategy and strategic planning require a scenario-based, tactical, and detailed implementation and execution plan with the right management team and performance metrics to ensure the organization is progressing toward its strategic initiatives. Amid changing reimbursement models, consumerism, and other market disruptors, a strategic plan that is both market-focused and nimble is key for sustainability in an uncertain future.

Latest Resources

• Hedging Your Bets
• Why The Urge To Merge?
• Transforming Adolescent Residential Services: The New Hope Case Study
• Finding Opportunities In Chaos
• Fortifying Your Strategic Vision With The Right Technological Infrastructure
• Extending Care Capacity Through Hybrid Models: Technology’s Role In Redesigning Care Delivery- A Discussion With Laura Mitchell, Chief Executive Officer Of GrandCare Systems
• Start With Strategy, Not History
• AI In Behavioral Health: From Documentation To Clinical Revenue – A Discussion With Mayer Harris, Chief Growth Officer Of Zoobook Systems
• Building Sustainable Care Models In A Changing Workforce Landscape: A Discussion With Dr. Michael Strouse, Chief Executive Officer Of GoodLife Innovations
• State of the U.S. Health Care Workforce, 2025
• Navigating The Next Chapter Of Substance Use Disorder – Policy, Pressure, Clinical Reality & Organization Strategy: A Discussion With Denny Morrison, PhD, Chief Clinical Officer of Eleos Health
• From Survival To Sustainability: Creating A Winning Strategy In An Unstable Market
• Breaking the Revolving Door: How an Intensive Crisis Stabilization Center Is Reducing ER Reliance
• Finding Opportunity In Uncertain Times: A Leadership Framework For Success In The Midst Of Turbulence
• Are You CCBHC-Ready? Preparing for the 2026 SAMHSA Funding Cycle

Finding Opportunities In Chaos

Chaos is here to stay, and executives need to adjust their leadership and management practices to adapt. That was the theme of a recent article—How To Slay The Chaos Dragon. And it makes me tired. The authors argue that chaos has become a permanent feature of modern organizations—driven by external volatility, shifting priorities, operational complexity, and constant market change. Our recent coverage of new developments in the field illustrates the chaotic environment that executives need to… Read

• Uncertainty As The Constant
• Impact Times Two: The Best Of The 2026 OPEN MINDS Performance Management Institute
• Making The Job Happen 
• Reading The Market
• Got Empathy?

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