Strategy & Strategic Planning

Strategic planning is an essential business process for health and human service provider organizations. A strategic plan provides clarity and transparency from the board on performance expectations and priorities and serves as the overall foundation for organizational infrastructure development and operating plans. However, strategy is only one factor of the overall strategic planning process. Rather, strategy and strategic planning require a scenario-based, tactical, and detailed implementation and execution plan with the right management team and performance metrics to ensure the organization is progressing toward its strategic initiatives. Amid changing reimbursement models, consumerism, and other market disruptors, a strategic plan that is both market-focused and nimble is key for sustainability in an uncertain future.

Latest Resources

• The Future Of Smart Living: Technology As The Foundation For I/DD Services With Brian Hart, Founder & Chief Executive Officer Of ShiftAbility
• It’s The Planning
• Improving Patient Experience To Improve Financial Performance: A Discussion With Warren Bates, Chief Executive Officer Of Mend
• Correcting The Mistakes That Undermine Strategy Execution: The Adelphoi Case Study
• Managing Permacrisis: Best Of The 2026 OPEN MINDS Strategy & Innovation Institute
• Sustaining Independence – The Financial Future Of Nonprofit Behavioral Health Organizations: A Discussion With Bruce White, Chief Executive Officer Of Johnson, Kendall, & Johnson
• Leading Through The Chaos
• Hedging Your Bets
• Cybersecurity’s Role In Organizational Sustainability & Data-Driven Decisions: A Discussion With Adam Arker, Managing Director, Health & Human Services Practice, Hartman Executive Advisors
• Why The Urge To Merge?
• Transforming Adolescent Residential Services: The New Hope Case Study
• Finding Opportunities In Chaos
• Strategy Success In A Chaotic Market
• The $50B Opportunity Requiring Stronger Rural Partnerships
• Housing As Health Care: Delivering Services Despite Funding Cuts

Finding Opportunities In Chaos

Chaos is here to stay, and executives need to adjust their leadership and management practices to adapt. That was the theme of a recent article—How To Slay The Chaos Dragon. And it makes me tired. The authors argue that chaos has become a permanent feature of modern organizations—driven by external volatility, shifting priorities, operational complexity, and constant market change. Our recent coverage of new developments in the field illustrates the chaotic environment that executives need to… Read

• Looking Towards The Horizon: How Magellan Health Is Advancing Behavioral Health Through Clinical Innovation
• From Strategy To Action: How Organizations Are Moving Their Strategic Plan From Paper To Performance
• Leaving The Emergency Room Behind: Innovative Programs For Youth
• Integrated Care In Action: Lessons From Multi-Service I/DD, MH & SUD Providers
• Breaking Into The Crisis Market: Case Studies On Successful Expansions For Crisis Organizations

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