Behavioral Health Drug Trends: 2025 Mid-Year Check In is starting in

Treatment Innovation & Treatment Technology

Treatment technology is at the heart of fundamental restructuring of the health and human service system, particularly in sectors serving consumers with the most complex needs. Tech-enabled treatment has the potential to improve clinical decision making and consumer outcomes, as well as reduce unnecessary administrative burdens. Historically, the health and human service system does not have a great executive bench for understanding and assessing the plethora of new technology options—leaving the “science to service” gap larger than ever. However, as payers look for innovative approaches that go beyond traditional forms of treatment, provider organizations must step up to the challenge and leverage new technologies and virtual delivery systems that engage and empower consumers.


About 30% of artificial intelligence (AI) pilots intended for health care applications reach the production phase of the software development lifecycle, based on a recent survey conducted by Bessemer Venture Partners, Bain & Company, and Amazon Web Services. The survey respondents said that security, data readiness, integration costs, and limited in-house expertise affected whether a pilot reached production. However, 80% of surveyed leaders across the more than 400 included health care payers, provider organizations, and
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