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Creating A Framework For Sustainability — The Acenda Integrated Health Case Study

May 4, 2023

The health care landscape has shifted dramatically, first in response to the pandemic and now again as we enter the post-pandemic market with the federal health emergency ending in a few short months. Now more than ever, it is paramount that organizations focus on sustainability and position themselves to remain successful through updated key performance indicators (KPIs) and look at how organizations and payers will define success in the provider marketplace going forward.

During this one-hour live presentation, Melissa Fox, Chief Operating Officer of Acenda Integrated Health, will discuss partnerships Acenda has formed to deal with community violence and the trauma involved with consumers in the social services marketplace, how measures of performance have changed over the years, and how to measure success going forward. Ms. Fox will discuss staffing challenges related to recruiting and retaining talented employees, prioritizing public health to produce better consumer health outcomes overall, and how forming unconventional relationships with outside organizations that prioritize public health has allowed Acenda to infuse their services into new service areas and give consumers more expeditious and convenient access to the care they need.

Executive attendees of this session will learn about:

  • Creating a framework that allows organizations to think about what success looks like right now and going into the future
  • Having the mindset and framework to develop partnerships for success
  • Creating partnerships and programs that promote sustainability and longevity


May 4
1:00 pm - 2:00 pm
Event Categories:
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Featured Speakers

Melissa Fox, MHA, FACMPE, FACHE, Chief Operating Officer, Acenda Integrated Health

Melissa Fox is the Chief Operating Officer at Acenda Integrated Health, a behavioral health and social services agency which provides evidence-based programming in child welfare, prevention, juvenile justice, outpatient mental health, crisis services, substance use disorder treatment, and supportive housing.

Ms. Fox has had a distinguished career of over 20 years leading innovations in integrated health care operations including Federally Qualified Health Centers, Healthcare for the Homeless, Behavioral Health, Home Care and Hospice. She has been featured in numerous publications and is an expert speaker for her work within diverse health care environments and addressing the importance of utilizing innovations and community-based care to reduce health disparities. Ms. Fox is a member of the American College of Healthcare Executives, the National Association of Health Services Executives, and the Medical Group Management Association. Ms. Fox has served as an expert speaker for various organizations including The Healthcare Innovation Company, National Healthcare for the Homeless Council, National Nursing Centers Consortium, Philadelphia Social Innovations Journal, OPEN MINDS, and the American Public Health Association.

Registration is free and requires an OPEN MINDS Circle account, which you consent to OPEN MINDS creating on your behalf if one does not exist. For access to the full line of market intelligence, including executive briefings, industry news, state and organizational profiles, RFPs, and datasets from the specialty health and human services market contact us at 855-559-6827 or info@openminds.com to become an OPEN MINDS elite member.


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