Aetna Launches Mental Health On Demand For Self-Insured Employers

Aetna, a CVS Health company, announced Mental Health On Demand, a behavioral health service scheduled to launch on January 1, 2027, for self-insured employer customers. According to the company, the program will provide members with access to licensed behavioral health professionals through chat, phone, and video services available through the Aetna member website.

The service will be available to members age 13 and older. Aetna stated that the program uses a single-session intervention model that includes behavioral health assessment, care planning, referral support, and care coordination services. The company also reported that AI tools are used to support . . .