Digital Applications & Digital Devices Not Enough To Manage Chronic Care Without Relationships Between Health Care Consumers & Primary Care Professionals

Many virtual care companies rely largely or entirely on remote monitoring devices and applications (apps) for tracking health and behavior across users and health conditions. However, it was found that apps & digital devices are not enough to manage chronic care without relationships between health care consumers & primary care professionals.

Based on a review of clinical literature and initial internal insights, researchers for Omada Health (Omada) hypothesized that interactions with coaches and peer groups would achieve better member engagement and outcomes than apps and devices alone. However, they found that:

Omada members who engage with their Omada care team . . .