Insurer Health Care Service Corporation (HCSC) and Collective Health announced a strategic relationship to deliver a seamless digital platform to help employers and members identify, navigate, understand, and pay for their health care services. The collaboration will offer Collective Health’s employer and member products and services to HCSC’s markets, with availability for members beginning January 1, 2022.
In connection with the strategic relationship, HCSC also will invest in Collective Health, subject to regulatory approval. Through the collaboration, HCSC will give new and existing customers access to Collective Health’s digital platform and services, beginning with self-funded customers in Illinois and Texas.
HCSC will offer Collective Health’s integrated solution, which provides a single digital platform that enables self-funded employers to administer benefits, reduce workload, manage costs, and help manage the health of their people—all in one place. For members, Collective Health will enhance navigation, providing a personalized experience with products and features that make it easier to understand and manage their health care services, from wherever they are.
Founded in 2013, Collective Health is backed by the DFJ Growth, GV, NEA, SoftBank Vision Fund, Sun Life Financial, and other leading health care and technology investors and advisors. The Collective Health platform includes the following capabilities:
- Curated programs – offering choice and flexibility developed through population data, which helps identify appropriate digital health and virtual provider programs for an employer’s benefits strategy and needs.
- Connected administration – simplifying how benefits teams run and manage their whole health care strategy by bringing together administration, adjudication, eligibility, consolidated billing, payments, and advanced reporting and analytics into one streamlined digital platform.
- Personalized member experience – combining human interaction and powerful platform technology with data analytics and thoughtful digital outreach to drive engagement, deliver incredible support, and provide guidance to assist members in receiving the care they need, when they need it.
HCSC is a large customer-owned health insurer in the United States serving nearly 17 million members in its health plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross and Blue Shield Association. HCSC works in close collaboration with employers, government, and network provider organizations to solve complex health care challenges such as access and affordability, while introducing programs and products that combine the power of data and technology for a coordinated approach to care and improved value for members.
This was reported by Collective Health on March 23, 2021.
Contact information: HCSC/Illinois, 300 E. Randolph St., Chicago, IL 60601; 800-654-7385; Website: https://www.hcsc.com/