Humana Partners With Veda To Improve Accuracy Of Provider Organization Directories

Humana, Inc. partnered with Veda, a health technology company, to improve the accuracy of Humana’s provider organization directories. Veda will use its patented automation technology to analyze, verify, and standardize Humana’s network data to ensure it is accurate and comprehensive, along with real-time scoring of data quality. In addition to working with Veda, Humana will continue to apply best practices in ensuring that its provider directories are accurate and up-to-date.

Historically, Humana validated its provider organization directories annually via telephone calls. However, this process was unable to avoid inconsistency and inaccuracy in terms of telephone . . .