Mount Sinai Launches Telehealth Visits For Low-Acuity 911 Ambulance Calls As Part Of Federal Emergency Triage, Treat & Transport Pilot

Mount Sinai Health System in New York City launched a new program that offers telehealth services to select consumers who call 911 with low-acuity injuries and conditions. This program, led by Mount Sinai’s Emergency Medical Services (EMS) in collaboration with its Department of Emergency Medicine, is part of a federal pilot program called Emergency Triage, Treat, and Transport, or ET3. The program keeps consumers with less severe conditions out of the emergency department.

When someone calls 911 under this new pilot program, and a Mount Sinai ambulance arrives, the emergency medical technicians and paramedics do their standard patient . . .