Netsmart partnered with Bamboo Health, a leading provider of data and health care IT solutions, to create a comprehensive behavioral health referral network supporting the nationwide response to implement a 988 crisis management system. Through this strategic technology partnership, Netsmart and Bamboo Health will collaborate to bring to market one of the most robust behavioral health crisis management solutions. The integrated solution will expedite access to treatment for those in crisis, connect individuals to a network of care, and enable effective post-crisis care coordination.

Netsmart will integrate the Bamboo Health OpenBeds solution within its CareManager™ population health management platform, currently utilized by many health home organizations, managed care organizations (MCOs), human services and post-acute care providers organizations across the country. By working together to connect health care providers, emergency departments and crisis response professionals across a national network, OpenBeds and Netsmart will deliver an advanced system to help states, counties and providers respond to 988 and crisis line demands. Streamlining mobile crisis service coordination, treatment facility bed availability, electronic transfers and referrals to behavioral health services, the solution will create a full-picture view of an individual’s journey, including health history and treatment and services, making it easier for providers to get patients engaged with the right level of care they need quickly.

Netsmart and Bamboo Health are excited to announce that the Missouri Behavioral Health Council (MBHC) will be deploying the solution as part of a statewide approach to create a comprehensive statewide crisis network (known as Missouri Behavioral Health Connect – MOConnect). MOConnect will support crisis management for the Missouri Department of Mental Health, Missouri Behavioral Health Council (MBHC) and its member organizations, and community response and health partners across the state. With the vision of MBHC and its members, Missouri Behavioral Health Connect will validate the value of an integrated and connected statewide approach to crisis management and care coordination.

MBHC, a longtime partner of Netsmart, leverages many components of the CareFabric platform and began using CareManager to eliminate data silos and streamline the complex process of operationalizing population health management in 2016. MBHC members have significantly advanced their workflows using CareManager and have expanded their use cases within the platform to additional programs, including the CCBHC model which is transforming service delivery for Community Mental Health Centers across the country.

The CCBHC model enables agencies to deliver a comprehensive range of physical, mental health and substance use treatment and services, providing expanded care while helping lower costs across the behavioral health ecosystem. Behavioral health providers that achieve CCBHC certification are uniquely positioned to serve as a foundation for the nation’s new crisis response system and Missouri has led the way in proving the value of the CCBHC initiative.

Bamboo Health (formerly known as Appriss Health + PatientPing) is a healthcare technology solutions company, focused on fostering care collaboration and providing information and actionable insights across the entire continuum of care. As one of the largest, most diverse care collaboration networks in the country, our technology solutions equip healthcare providers and payers with software, information, and insights to facilitate whole person care across the physical and behavioral health spectrums. By serving 2,500 hospitals, 8,000 post-acute facilities, 25,000 pharmacies, 32 health plans, 50 state governments, and over one million acute and ambulatory providers through more than 500 clinical information systems electronically, we impact over 1 billion patient encounters annually in provider workflow. Health systems, payers, providers, pharmacies, governments, individuals, and other organizations rely on Bamboo Health to improve care and reduce cost.

The MBHC mission is to enable access to quality mental health services to all Missouri citizens in need of such services, while maximizing their human potential and quality of life. This mission will be accomplished through the continued maintenance and development of a stable statewide network of comprehensive community based behavioral health care.

Netsmart, a leading provider of Software as a Service (SaaS) technology and services solutions, designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive, and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in the human services and post-acute care (which is comprised of home care and hospice and senior living) markets. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

This was reported by Netsmart on April 11, 2022 at https://www.businesswire.com/news/home/20220411005292/en/Netsmart-and-Bamboo-Health-Collaborate-to-Champion-Care-Coordination-and-Crisis-Management (accessed on April 27, 2022).

Contact information: Vince Koehler, Communications, Netsmart, 11100 Nall Avenue, Overland Park, Kansas 66211; (913) 272-2235; Email: vkoehler@ntst.com; Website: https://www.ntst.com/

Contact information: Alison Matthiessen, Communications, Bamboo Health, 9901 Linn Station Road, Suite 500, Louisville, Kentucky 40223; 866-277-7477; Fax: 502-561-1825; Email: amatthiessen@bamboohealth.com; Website: https://bamboohealth.com/


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