Newsletter Articles | January 1, 1999
San Diego’s Public Mental Health Program in Flux: Claims Backlog and Access Problems Have Plagued the Program Since July
OPEN MINDS, The Behavioral Health & Social Service Industry Analyst
Cover Story
A claims payment backlog, not enough staff to answer the phones, and not enough providers to serve consumers were just a few of the problems plaguing the San Diego County mental health services program, which was awarded to United Behavioral Health (UBH) in August of 1997. The County sent a Notice of Corrective Action to UBH approximately six weeks ago, and according to Saul Feldman, Ph.D., chairman and chief executive officer, UBH has wasted no time in fixing . . .