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The Evolving Process of Software Selection: Five Key Observations for Behavioral Health & Social Service Providers

OPEN MINDS, The Behavioral Health & Social Service Industry Analyst From the Experts The OPEN MINDS consulting team is currently working with more than a dozen clients on technology issues. About 75% of these projects are related to software selection — leading our customers through a thoughtful and thorough process of evaluating and selecting a software vendor based on the client’s unique needs and management priorities. The other 25% of our information technology (IT) projects involve assisting organizations in implementing the solutions they’ve chosen. In my work with clients over the past 12 months or so, I’ve made . . .

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