OPEN MINDS The Behavioral Health & Social Service Industry Analyst Industry Analysis I spend a lot of time working with executives and clinical professionals in the field, and, when the discussion turns to new technologies that are designed to facilitate or integrate into the service delivery process, there is lots of interest – and skepticism. Most of my colleagues say that it looks interesting – but ask if these new technologies really work.That is a reasonable question, and, while the definitive research studies are a few years away, there have been some . . .