Ensuring Leadership Continuity—The Coleman Health Services Case Study is starting in

The Value of Staff Recognition in the Workplace: Now More Important Than Ever

OPEN MINDS The Behavioral Health & Social Service Industry Analyst The Gameplan According to the American Management Association, the cost to hire and train a new employee can vary anywhere from 25% to 200% of the position’s annual compensation. This estimate includes the cost of customer service disruption; recruitment efforts; loss of experience, continuity, and “corporate memory”; as well as the cost of absenteeism and/or burnout of remaining employees forced to take on extra duties. In response to the continuous slicing and dicing of public sector funding, behavioral health and social service provider organizations are being forced to . . .

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