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Management Newsletter Article | May 31, 2005

Developing & Maintaining Your Own Information System Software: The Touchstone innovaré Case Study – Case Studies in Best Practice Management

By Market Intelligence Team

OPEN MINDS, The Behavioral Health & Social Service Industry Analyst Case Study Touchstone innovaré 201 Sheldon SE, Grand Rapids, MI 49503 Phone: 616-459-4212 Web site: www.ti-gr.com Key Executives & Officers: Greg Dziadosz, Ph.D., President Kristine Smith, Vice President, Quality Bill Vander Lugt, Vice President, Finance Touchstone innovaré (Ti) did what is unthinkable by many behavioral health executives - instead of purchasing an information system, they built their own information system around their processes. This article explores Ti's trip through the development of a unique system, with advice for other executives considering whether to buy . . .

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