Market Trends And The EAP Revolution
OPEN MINDS, The Behavioral Health & Social Service Industry Analyst Industry Analysis At no time in history has the employee assistance program (EAP) industry experienced such profound change as in the year 2000. Current market forces - primarily workplace trends and new technologies - are revolutionizing the design, delivery, and financing of EAPs. These market forces are producing an astounding, synergistic effect - a new paradigm and new opportunities for the industry. Historically, the factors affecting employers' human resource planning have been regulatory and demographic. Regulatory issues included government regulation, such as the Drug Free Workplace Act, the Americans With Disabilities Act, and . . .