OPEN MINDS, The Behavioral Health & Social Service Industry Analyst Industry Analysis The role that technology can play in behavioral health and social service organizations is multi- faceted. It can allow rapid access to consumer demographic, clinical, and service information across an organization. Software applications can automate repetitive tasks, provide critical performance data, ensure consistency in service planning, and monitor quality and outcomes. Communication can be enhanced with video conferencing, e-mail, internet access, and state-of- the-art telephone systems. Access to data and software applications has been made easier . . .
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