Technology-Assisted Case Management Services: Basic Steps for Organizational Needs Assessment & Technology Implementation
OPEN MINDS The Behavioral Health & Social Service Industry Analyst
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Technology can assist the case management process in a number of ways; the challenge is finding a solution that is right for your organization. There are many devices to help case managers, such as hand-held personal data assistants, wireless laptops, and geo-tracking devices, but not all will meet your needs, and others may be much more than you need. Evaluating and implementing new technologies can be divided into four steps:
- Establishing . . .