OPEN MINDS The Behavioral Health & Social Service Industry Analyst Industry Analysis Executives of behavioral health and social service provider organizations have been slow to recognize the looming impact of technology to speed the outsourcing of certain components of the behavioral health care delivery system. Technology is allowing the purchase of professional services to move beyond strictly local sources to anywhere in the United States (or the world) — a phenomenon commonly referred to as offshoring — and changing the strategic map. The implications of these developments on the operational and marketing strategies of behavioral health and social service provider organizations are . . .

OPEN MINDS The Behavioral Health & Social Service Industry Analyst Industry Analysis Executives of behavioral health and social service provider organizations have been slow to recognize the looming impact of technology to speed the outsourcing of certain components of the behavioral health care delivery system. Technology is allowing the purchase of professional services to move beyond strictly local sources to anywhere in the United States (or the world) — a phenomenon commonly referred to as offshoring — and changing the strategic map. The implications of these developments on the operational and marketing strategies of behavioral health and social service provider organizations are . . .