OPEN MINDS The Behavioral Health & Social Service Industry Analyst Industry News The Health Insurance Association of America (HIAA) has started a new managed care department. According to Anthony Masso, who became the director of the new department in June of 1990, the mission of HIAA’s managed care department is to create a positive environment for the development and expansion of managed care programs. The activities of the new department will include: A broad public relations program to publicize the positive impact of managed care . . .