For Sustainability, Managers Matter

“Supervision is an opportunity to bring someone back to their own mind, to show them how good they can be.” – Nancy Kline

Human service supervisors are in a tough spot. Rarely were they selected for their leadership ability and yet they are roundly criticized when they fail to be true leaders. Recent studies suggest that 53% of senior executives are unhappy with the work being done by front line supervisors.

Those who become supervisors are often the people who stuck with the job, worked the extra hours and didn’t tire. They came to work on time, got the job . . .