Balancing Mission & Margin: How Hillsides Transformed Its Financial Trajectory

Chaotic market forces have been challenging sustainable business models for specialty health and human service provider organizations for some time. Key disruptive forces in recent memory include the rise of digital health, consumer-driven health care, non-traditional providers like retailers and tech companies, value-based care (VBR), and the COVID-19 pandemic, amplified by the current uncertainty at the federal level and the spillover effects funding and policy changes will bring to state and local entities.

As always, staying competitive means examining options to tighten costs, enhancing margins, accessing capital for growth and expansion investments, and gaining more revenue . . .