Doing Your Homework Before You Pitch The Payers

2020 has been a year of significant decline in service volume and revenue across health care. Behavioral health organizations have lost, on average, nearly 23% of their annual revenue during the pandemic (see Member Survey: National  Council  For  Behavioral  Health Polling Presentation). As Monica E. Oss, chief executive officer of OPEN MINDS noted in her recent blog, “While provider organizations may be able to tide over revenue declines in the short-term, the pandemic appears to be dragging on—along with its revenue impact. Most executive teams of provider organizations have already cut expenses, a lot. So, the question becomes . . .