By Sarah C. Threnhauser

Throughout this month, we've talked a lot about the emerging service delivery models for consumers with complex support needs, including the intellectual/developmental disabilities (I/DD) population. We know that home-and community-based services are in, and residential care is out (see Home- & Community-Based Services: New Rules, New Trends). We know that self-direct care and consumer decision making is important (see Self-Directed Services – How Medicaid Is Promoting Personal Choice & Consumer Decisionmaking). We know that care . . .
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