Analyzing the competition requires asking several key questions. Which organizations have service lines that compete with your key service lines for consumers and contracts? What is the brand reputation of the services of these organizations in the marketplace? What is the quality and performance of their services, and how sound and stable is their financial performance?

All these questions are part of a management tool known as a service line competitor analysis, which is a central part of OPEN MINDS’ approach to strategic planning (see Crafting Organizational Strategy: A Best-Practice Path To Success & Sustainability). Success in strategic planning . . .

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