HR Metrics That Matter: How to Build A Data-Driven Workforce Strategy

The competition to find and retain talent has always been an issue for health and human services, but the current changes in the field—virtual and hybrid staff positions and virtual and hybrid consumer services—means that the old practice of “getting a feel” of an employee’s value to the company won’t work. The solution is a data-driven strategy that uses metrics to assess both the value of individual employees, as well as craft ways to compete in the realms of recruitment, retention, and staff development.

Data-driven strategies can be as unique as the organizations that . . .