As management guru Peter Drucker said, “What gets measures is what gets done.” The surest way to ensure implementation of the strategic plan is to translate the plan objectives into quantifiable metrics and to hold executive team members and managers and staff at all levels accountable to achieving those metrics. The question our team at OPEN MINDS often gets is “But what metrics should we set for the strategic plan?” While there is no formula or template, following a defined process will result in establishing meaningful measures of success. We’ve defined the 12-step process to becoming . . .
Management Newsletter Article |