Leveraging Key Performance Indicators For Managing Strategy Implementation

The well-known saying “What gets measured gets done” is often attributed to management theorist Peter Drucker. What he actually said was, “What gets measured gets managed.” The basic notion is that if you’re measuring something, then the probability of you acting on the information you now have is a lot higher. The simple act of measuring and reporting performance can motivate people to get the job done.

Related to this is performance reporting, which keeps people focused on what the organization is trying to achieve. For some organizations, a failure to reach strategic objectives is often a result . . .