Provider organizations will not be successful at collections if they are unable to keep track of the exact amount that a consumer owes at any given point in time during and after services have been delivered. Success in self-pay collections requires that you leverage the power of a highly functional electronic health record (EHR) and billing software application.

However, many of these platforms struggle with the intricacies of calculating and billing consumer financial liabilities, and executives of health and human services provider organizations may not always understand or implement all the capabilities their EHR has available to improve self . . .

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