If you are a provider organization and are doing well in today’s operating environment, that likely means you have a well-crafted strategic plan and have put that plan into action – driving innovation, enhancing care quality, and improving operational performance. And if you know that you’re doing all that, then you’re probably doing it with metrics-based performance management. If you are well on your path to using this approach, I’ve put together this in-depth piece to help you polish off your metrics-based performance management competencies (see