Developing a best practice hybrid service delivery model will prove important for the long-term sustainability of many specialty and primary care provider organizations—but not if those organizations can’t get their staff “up to speed” to deliver blended options including virtual, in-clinic, community-based, or in-home.

I recently sat down with Doug Wright, Ph.D., Chief Operating Officer for Southeast Kansas Mental Health Center (SEKMHC), and Shawna Wright, Ph.D., Director for The University of Kansas Center for Telemedicine & Telehealth (KUCTT) and Clinical Assistant Professor at The University of Kansas Medical Center, who shared their . . .

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