Salisbury Management: Shifting “Mom & Pop” To Digital First

Spotlight Series Article, Sponsored by Welligent Organizations across the behavioral health industry have traditionally been slower to adopt and utilize information technology (IT) when compared with other industries. Many familiar with the Behavioral Health space have been exposed to a “mom and pop” culture – (1) often relying on manual and paper processes over digital and (2) where staff and leadership take the stance that the company has operated one way for many years and has been successful, so why change what works . . .