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Beginning with high-deductible health plans and cost sharing models, which started springing up around a decade ago, and continuing to the creation of health insurance exchanges — written into the Patient Protection and Affordable Care Act — consumerism has been on a steady rise in the healthcare industry.

More and more hospitals and physicians are taking note and tweaking the way they provide care to appease these better informed patients. Websites and mobile apps are making it easier for patients to get more healthcare information, as HHS, private companies and some payors are helping distribute cost and quality of care data . . .

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