Staff Retention, Career Advancement & Employee Passion: The Devereux Advanced Behavioral Health Case Study

Workforce challenges faced by specialty provider organizations—employee shortages, burnout, staffing costs, and workflow issues—are all too common in the health and human services industry. The potential solutions are many: investments in integrated care, peer support workers, technology, and telehealth. But the fundamental issue is that organizations do not have enough employees, they cannot retain the employees they have, and some employees may not have the skills needed to move up the ladder. Therefore, it is imperative that organizations also invest in professional development.

This month, we connected with Mike Ernst, SHRM-SCP,;senior vice president of People . . .