Newsletter Articles | June 29, 2017
Tech Step #4: Engaging Consumers Using Technology
The ability of health and human service organizations to develop a tech connection with consumers is a fundamental part of managing populations and ultimately maintaining competitiveness in value-based contracting. Consumer engagement requires provider organizations to have the ability to monitor consumer health and then provide resources that allow consumers to interact in turn. How? There are a couple key technologies provider organization executives need to consider:
- Automated consumer outreach – Value-based driven, population-based management means the provider organization is responsible for consumer outcomes no matter where the consumer seeks care. This means that provider organizations need . . .