It’s no surprise, the pandemic changed everything across the nation. Centerstone was no exception. What was previously considered the future of community behavioral health care instantly became the present: telehealth and virtual patient engagement went from being a growing innovation to a necessity, virtually overnight. In March, when COVID-19 hit the US and talk of national shutdowns began, Centerstone immediately initiated a transition from mostly face-to-face, clinic-based services to a primarily remote workforce and telehealth service delivery system. By the end of March, clinicians across the Centerstone system were working from their homes, and any . . .
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