Behavioral health and human services providers, like their clients, must face and overcome new challenges every day. From a business operations perspective, agencies face increased compliance requirements and must provide substantial care documentation and outcomes measures to governmental regulators. Failure to do so can result in material impacts to the organization's revenue, a dangerous result for entitles already operating on very tight margins. And on the clinical side, caregiver teams are dealing with increased demand, coupled with the fact that those individuals are presenting with a an ever-broader array of service needs. The result is providers are responding . . .

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