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Nearly a third of specialty provider organization executives don’t have an electronic health record (EHR) system that is fit to achieve their strategic objectives in the next five years. If that sounds bad, it gets even worse—34% of provider organizations haven’t fully implemented their EHR, with many reporting that their EHR are failing to meet organizational needs for consumer portals, mobile access, value-based reimbursement contracts, electronic visit verification, integrated telehealth, and analytics (see The OPEN MINDS 2021 National Behavioral Health Electronic Health Record Survey).

This severely limits the strategic viability of an organization, considering that a . . .

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