It Wasn’t Me – It Was The EHR

Who knew so much could hang in the balance from picking an electronic health record (EHR) system? We recently learned just how high the stakes are set in Texas (to read how that story developed, check out Procedural flaw in EHR system cited in Texas Ebola case, Texas Health Resources backs off statement about EHR flaw in Ebola case, and No EHR Flaw After All in Ebola Case, Says Hospital), where a poor EHR workflow led to tragic service outcomes. Workflow isn’t just about making staff work easier or improving efficiency – it can be a matter of life and . . .