What Do In-Home Staff Need To Succeed?

There are two pathways to consider when developing a team to deliver behavioral health services in a consumer’s home—in person and via telehealth. Chances are you’ll need to develop a hybrid service offering with both service delivery models - given the wide range of consumer needs and preferences.

As you develop and expand your field-based teams, there are three key issues that organizational leaders should consider to support team success - assurance of safety, a technology platform that helps streamline and create efficiencies with fieldwork, and allowing flexible scheduling.

Safety of staff and consumers requires extra measures for . . .